CPAN prides itself on the quality of care delivered at its network facilities. To ensure that level of care is maintained and to assist our facilities in meeting insurance plan requirements, CPAN reviews new providers and utilizes ongoing reviews for existing providers.

Each partner facility undergoes a diligent review every three years as part of our credentialing process. For payers, patients, and families, the review offers the confidence that care is being provided according to contract specifications and is maximizing the patients’ potential.

We hold a Credentialing Delegation status for several payers. This partnership with payers allows for a faster and more seamless process to on-boarding new CPAN facility partners.

Our credentialing services include:

  • Customer satisfaction survey monitoring
  • Reviews of policies, contingency plans and other programs
  • Quality indicator monitoring
  • Certifications
  • License and survey requirements
  • Star rating compliance and tracking


We understand that you need an answer quickly, and our team is committed to meeting your needs quickly and efficiently.


Comprehensive Solutions

As a network built by providers, we are here to meet your needs and offer the services that will help you compete.


Quality Initiatives

Our programs are designed to support your efforts to improve quality care and patient outcomes.



Clear Communication

We know that you value clear communication and documentation, and our processes are designed to make that happen.


Mission Statement

Our mission is to create a provider network that offers excellent customer service, contract access and case management services that will allow our providers to compete in a highly challenging health care marketplace.

Request Information

For more information, please contact Lisa Cowden, Vice President of Strategic Partnerships at 513.777.2371, ext. 1025, or

Learn More